1. Agreement to these terms
By downloading, accessing, or using ProteinBuddy (the “Service”), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service for an organization, you represent that you have authority to bind it.
Questions may be sent to proteinbuddysupport@proton.me.
2. Eligibility and accounts
You must be at least 13 years old and legally able to agree to these terms. If you are under the age of majority where you live, a parent or guardian must authorize your use. The Service is not intended for anyone below the minimum age required by local law.
You must provide accurate information, keep your password confidential, and promptly notify us of unauthorized use. You are responsible for activity through your account and may not transfer, sell, or share it.
3. Nutrition and AI disclaimer
Protein targets, nutrition values, progress metrics, and meal-scan results are estimates and may be incomplete, inaccurate, or inappropriate for you. Photo analysis uses artificial intelligence and can misidentify foods, ingredients, allergens, portions, and nutrient values. You must review and edit results before relying on or saving them.
Do not use the Service for medical decisions or emergencies. Consult a qualified professional before changing your diet, particularly if you are pregnant, have allergies, an eating disorder, kidney or metabolic conditions, or other health concerns. In an emergency, contact local emergency services.
4. Subscriptions and billing
ProteinBuddy may offer auto-renewing weekly and annual subscriptions through Apple’s App Store. The price, subscription period, and trial or promotion displayed in the purchase screen at purchase control. Payment is charged to your Apple ID upon confirmation.
Unless canceled, your subscription automatically renews for the same period, and Apple charges your account at the then-current price within 24 hours before the current period ends. Manage or cancel it in your Apple ID subscription settings. Cancellation takes effect at the end of the paid period; deleting the app or your ProteinBuddy account does not cancel the subscription.
Purchases, refunds, billing issues, and trials are also subject to Apple’s applicable terms and policies. Except where required by law or Apple’s policies, payments are non-refundable. Features and prices may change, with notice where required.
5. Acceptable use
You may use the Service only for lawful, personal, non-commercial purposes. You may not:
- Violate law, another person’s rights, or these terms.
- Upload content you do not have the right to use or photos that unlawfully expose private information.
- Probe, disrupt, overload, bypass, reverse engineer, or gain unauthorized access to the Service or its security.
- Use automated means to scrape data or use the Service to develop or train a competing model or service.
- Introduce malware, submit deceptive information, abuse support channels, or use another person’s account.
We may investigate violations and suspend or terminate access when reasonably necessary to protect users, providers, or the Service.
6. Your content and feedback
You retain ownership of information and photos you submit. You grant ProteinBuddy a limited, worldwide, non-exclusive license to host, transmit, process, reproduce, and display that content only as needed to operate, secure, and improve the Service and fulfill your requests. This license ends when the content is deleted, except for limited backup copies or legally required retention.
If you provide suggestions or feedback, you allow us to use it without restriction or compensation.
7. Our service and intellectual property
The Service, including its software, design, branding, text, and underlying technology, is owned by ProteinBuddy or its licensors and protected by intellectual-property laws. Subject to these terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable license to use the app on Apple-branded products you own or control as permitted by Apple’s usage rules.
We may add, change, suspend, or discontinue features. We do not promise that any feature or content will always be available.
8. Third-party services
The Service relies on third parties including Apple, RevenueCat, OpenAI, and hosting providers. Their services may be governed by their own terms and privacy policies. We are not responsible for third-party services outside our control. Apple is not responsible for providing maintenance or support for ProteinBuddy.
9. Account deletion and termination
You may delete your account through the app’s account settings. Deletion permanently removes your account and all associated user data from ProteinBuddy’s database and cannot be undone, subject only to limited retention required by law, fraud prevention, dispute resolution, or enforcement.
Account deletion does not cancel an Apple subscription. You must cancel it separately through Apple. We may suspend or terminate access if you materially breach these terms, create risk or legal exposure, or misuse the Service. Provisions that by their nature should survive termination will survive.
10. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” ProteinBuddy disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, non-infringement, and uninterrupted or error-free operation. We do not warrant nutrition data, AI output, results, availability, or suitability for your goals.
Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.
11. Limitation of liability
To the maximum extent permitted by law, ProteinBuddy and its affiliates, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, or opportunities, arising from the Service. Our total liability for all claims relating to the Service will not exceed the greater of the amount you paid during the 12 months before the event giving rise to the claim or US$100.
These limits do not apply where prohibited by law, including liability that cannot legally be limited.
12. Apple-specific terms
These terms are between you and ProteinBuddy, not Apple. Apple and its subsidiaries are third-party beneficiaries and may enforce these terms against you. If the app fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. ProteinBuddy, not Apple, is responsible for the app, support, and addressing claims relating to the app, including product-liability, legal-compliance, and intellectual-property claims.
You represent that you are not located in a country subject to a U.S. government embargo or designated as supporting terrorism, and that you are not on a U.S. government list of prohibited or restricted parties.
13. Governing law and disputes
These terms are governed by the laws of British Columbia and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Courts located in British Columbia have exclusive jurisdiction, except that either party may seek injunctive relief in an appropriate court and applicable consumer law may give you rights to bring claims elsewhere.
Before filing a claim, contact us with a brief description so we can try to resolve it informally. Nothing in these terms limits non-waivable consumer rights.
14. General terms
These terms and the Privacy Policy are the entire agreement regarding the Service. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder remains effective. Failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them as part of a reorganization or transfer of the Service.
We may update these terms by posting the revised version and changing the effective date, with additional notice when required. If you do not agree to an update, stop using the Service. Continued use after the effective date constitutes acceptance where permitted by law.